Easy Ticket is committed to maintaining transparent cancellation procedures and fair customer service practices.
This cancellation policy explains how customers may request cancellation of travel assistance, consultation services, and support-related requests provided through our platform.
Easy Ticket provides independent travel assistance, flight and hotel enquiry support, reservation guidance, and consultation-related services worldwide.
Customers may request cancellation of service assistance before the requested support services have been fully completed or delivered.
Cancellation requests are reviewed individually based on service status, work completed, communication records, and timing of the request.
Customers may request cancellation before the requested consultation, enquiry support, or travel assistance services are fully completed.
Services already completed, delivered, researched, processed, or confirmed may not be eligible for cancellation.
All cancellation requests are reviewed by our customer support team to determine eligibility and applicable service status.
Cancellation requests are generally reviewed within 24 to 72 business hours.
Easy Ticket operates as an independent travel assistance and consultation platform.
Hotel reservations, accommodation availability, and provider policies remain subject to the individual hotel provider.
Airline schedules, fare rules, baggage policies, cancellations, and provider-related policies are controlled by the respective travel providers.
Easy Ticket is not responsible for third-party provider cancellation terms or external booking platform policies.
Customers are encouraged to review the policies of third-party providers before confirming any booking.
Customers may submit cancellation requests by contacting our customer support team using the contact information provided below.
Please include your full name, transaction details, service request information, and the reason for cancellation.
Our support team will review the request and respond within a reasonable timeframe.
Easy Ticket is not affiliated with, endorsed by, or officially associated with any airline, hotel chain, online travel agency, railway company, or accommodation provider.
All third-party trademarks, travel brands, logos, airline names, and provider names belong to their respective owners.
Easy Ticket is responsible only for the consultation fees, service assistance charges, and support-related payments collected directly by us.